Frequently Asked Questions


My preferred delivery option isn’t listed for my address. Do you mail artworks?

Yes, we are happy to arrange for your purchase to be shipped. Some services are not available for some locations or larger sized items. And then there are the frequent Canada Post strikes, with services like UPS adding extra fees due to the resultant higher demand. In short, the options and prices are somewhat unpredictable.

If a piece has stolen your heart, please reach out to us before making your purchase. We can put the item on hold for you while we obtain quotes for the available shipping options for you to chose from.

I’m outside Canada. What about customs charges?

Any customs charges due are payable by you. Usually either the carrier, or the customs office, will reach out to you with an invoice. How much it will be, is determined by your country’s import regulations. You can usually find information about percentages online to calculate an estimate.

Are the colours exactly as in the photo?

We try our very best to make the photos match the paintings as closely as possible. But paintings appear different when vied live, compared to a backlit image on your device. They also look different in different light. Especially colours like gold, that might be almost invisible from one angle, but shimmers brightly from another.

Do you accept returns?

Generally no, unless an item arrives damaged. How we experience art is very personal and can change over time or with a different mood. Due to the cost of returns, we cannot accommodate every change of heart.

You are welcome to visit our studio to experience the artworks in person; either on one of our open days or events, or by appointment. If you can’t come in person, we can arrange a video call, during which I can show you around your chosen pieces, so you can get a feel for sizes and colours. Just reach out to set up a time that works best for you.

Do you still do Sip ‘n’ Paint events?

We will. Soon. Sign up to our newsletter below and follow us on Instagram to be the first to know.

Do you have and idea of what you’d like to paint (e.g. paint a growler)? Or were you thinking of arranging a Sip ‘n’ Paint at your event? Please reach out, so we can make it happen!

Do you do commissions?

Yes, I do. Please reach out, so we can make it happen!

What is a ‘Blind Date with a Painting’?

Sometimes I have these available in the shop, and there are almost always some on our open days.

These are small paintings, gift wrapped in paper, so you can’t see what you’re buying. A bit like the snippets of information displayed on a dating app, you only get three hints as to what the painting is like. To find out more, you have to take a chance and go on the date (in this case, buy the painting).